Privacy
Boston Rack is committed to protecting the privacy of our customers. Boston Rack does NOT sell, trade, or rent your personal information to others. We use the information we collect from you to process orders and to provide a more personalized online experience. Boston Rack may transfer some information to our agents for purposes such as clearing credit cards, or analyzing traffic to enhance your online experience, but always under strict confidentiality. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce our rights or to protect Boston Rack, you or our other customers.
We guarantee that every payment transaction you make at www.bostonrack.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of a payment at our web site.
Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, and if the unauthorized use of your credit card resulted through no fault of your own from purchase made at www.bostonrack.com while using the secure server. Boston Rack will cover the entire liability for you, up to the full $50.00.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Security
Boston Rack provides its customers with the latest Internet electronic commerce security software. All transactions on our web site are encrypted using Secure Sockets Layer (SSL) to ensure your personal and credit card information is safe from the moment you sign up as a member and through out any transaction that involves the transfer of credit card information. SSL technology only works when you have a secure browser. Secure browsers include Netscape Navigator 2.0 and later, Microsoft Internet Explorer 3.0 and later, and AOL version 4 or later. To verify whether your browser is secure look for the specific security lock or key icon at the bottom of the page. This icon ensures the browser is talking to our servers with secure, encrypted computer language. If you have any concerns, e-mail or call us or use one of the alternative ordering options such as ordering by telephone or fax.
Users of Netscape Communicator 4.5 or earlier have an expired digital certificate. They will experience an Error Dialog when attempting to make a secure connection to any secure site after December 31, 1999. Netscape says that by pressing the Continue button users will still achieve a secure connection. Clicking the Cancel button will stop the session. Updating your browser to version 4.7 or newer is Netscape's ultimate recommendation. Visit netscape.com for more details.
Learn more about how Boston Rack protects your privacy below.
Why is Boston Rack safe?
Our secure server software (SSL) is the industry standard, and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so it can't be read as the information travels over the Internet.
What if I don't want to use my credit card?
No problem. Simply call us at 6508-880-5777 and we would be happy to take your order over the phone. We also except order via fax at 781-826-5360.
What information does Boston Rack collect? How do they use it?
- When you purchase products, we need to know your name, e-mail address, mailing address, credit card number, and the card's expiration date. This allows us to process your credit card and fulfill your order.
- When you Join Our Email List, we need only your e-mail address.
- We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Boston Rack products or services, and special offers we think you'll find valuable.
How does Boston Rack protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Will Boston Rack disclose the information it collects to outside parties?
Boston Rack does not sell, trade, or rent your personal information to others. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce Boston Rack's rights or to protect, you or our other customers.
In summary
We're committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.
Your consent
By using our Web site, you consent to the collection and use of this information by Boston Rack. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.